"Having made searches and preliminary enquiries of two banks for a mortgage or loan to renovate our home in the Pyrenees, we realised our application was not going to be straightforward. Given some fundamental differences between our two national perspectives on mortgages for purchases and renovation projects, it was clearly essential we had the services of a broker.

In France Home Finance we found a team that understood the issues and had the connections to find the way forward when regional differences in procedures occurred and the current prevailing, international financial climate became as it is. We also realised too how much we needed a service that prioritized clear communication and parallel translation of financial and legal documentation. This gave us the reassurance that we weren't taking risks when it came to signing the financial and insurance contracts.

We are certain the service France Home Finance provided saved us money as bi-lingual documents, email dialogue - daily for a few weeks at one point - and telephone calls all came as part of their service. Despite the difficulties encountered, their fees remained absolutely as set-out on their website and introductory pack.

Above all, we want to express our sincere appreciation of the staff at France Home Finance, not just for securing the hybrid mortgage we thought we might not be able to achieve, but because, throughout, the team have been so approachable and friendly, patient, tenacious and efficient: everything we needed to know and progress was expressed simply, clearly and accurately. All financial forecasts were what came about.

We were Impressed by their testimonials when we were searching for the right broker, we now want to add one too. We think the France Home Finance team are the nicest people and we trust them."